Last Updated: 7/14/2025
This Privacy Policy describes how ginkgoint.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ginkgoint.com (the "Site").
What Information We Collect
We collect various types of information from and about you, including:
Personal Information You Provide: This includes information you directly provide to us, such as your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details). This information is collected when you make a purchase, create an account, sign up for our newsletter, or contact us.
Information Collected Automatically: When you visit our Site, we automatically collect certain information about your device and your interaction with our Site. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. We collect this information using cookies, web beacons, and similar tracking technologies.
Information from Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping companies, and marketing partners, to help us fulfill orders and provide our services.
How We Use Your Information
We use your personal information for various purposes, including to:
Provide Products and Services: Process your orders, fulfill purchases, and deliver products to you.
Communicate with You: Send you order confirmations, shipping updates, customer service responses, and promotional offers (if you've opted in).
Improve Our Site and Services: Analyze how our Site is used, personalize your experience, and develop new products and features.
Process Payments: Facilitate secure payment transactions.
Prevent Fraud: Detect and prevent fraudulent transactions and other illegal activities.
Comply with Legal Obligations: Meet our legal and regulatory requirements.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, marketing, and customer service. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track your activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You can access and update your personal information by logging into your account or contacting us.
Opt-Out of Marketing: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Children's Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@ginkgoint.com
By visiting this page on our website: https://ginkgoint.com/contact-us/